Zendesk Talk to BigQuery connector
€100/month
Sync your Zendesk Talk call data into BigQuery with Kaivo to analyse call volume, queues, and agent performance.
What gets synced
Kaivo syncs 13+ Zendesk Talk tables, including account_overview, addresses, agents_activity, agents_overview, call_legs, calls, into your BigQuery warehouse.
See all Zendesk Talk tablesWhat you can do with Zendesk Talk data
Call volume
Use calls and call_legs to track inbound and outbound volume over time.
Queue performance
Bring current_queue_activity and account_overview together to measure wait and answer rates.
Agent performance
Use agents_activity and agents_overview to compare handling across agents.
Routing analysis
Join ivrs and ivr_routes to see how calls flow through your phone menus.
Use your Zendesk Talk data in your AI and BI tools
Once your Zendesk Talk data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools like Claude or any BI tool that connects to BigQuery. Here is how the most common tools work with Zendesk Talk data.
Analyze Zendesk Talk data with Claude
Once your Zendesk Talk data is in BigQuery you can ask Claude questions about it and get reports and summaries in plain language.
Zendesk Talk data in Power BI
Connect your Zendesk Talk data in BigQuery to Power BI and build live dashboards that refresh automatically.
Zendesk Talk data in Data Studio
Connect your Zendesk Talk data in BigQuery to Data Studio and build shareable reports that stay up to date.
Zendesk Talk data in Tableau
Connect your Zendesk Talk data in BigQuery to Tableau and explore it with interactive visualizations.
Zendesk Talk data in Google Sheets
Pull your Zendesk Talk data from BigQuery into Google Sheets for quick analysis and shared reporting.
Zendesk Talk data in Excel
Pull your Zendesk Talk data from BigQuery into Excel for quick analysis and reporting.
Start analyzing your Zendesk Talk data in three easy steps
Connect your Zendesk Talk account
Connecting to Zendesk Talk or any of our other 500+ ready-made data sources is quick and doesn't require deep technical knowledge.
Select the data you want to fetch
The tables and columns you select will be stored securely in a fully managed BigQuery data warehouse.
Analyze with your data tool
Plug in your favorite data tool and start analyzing. All the data you selected will be available in an easy-to-use format.
Why get your data connectors from Kaivo
Access all the data you need
Bring together data from your marketing, finance, HR, CRM, and other systems. Select from our 500+ ready-made data connectors or ask for custom connectors.
Use the data tool of your choice
Analyze data and build reports with your favorite tools. No need to learn a new and complicated tool.
Data warehouse included
All Kaivo plans include a fully managed BigQuery warehouse. Get all the benefits of a data warehouse without any of the hassle.
Data always up to date
Schedule automatic data syncs to run as frequently as you need and your reports will always have the latest numbers.
No need to worry about maintenance
Tools, APIs, and databases change, but we keep your data pipelines working and connectors updated.
Data is cleaned and ready for reporting
Raw data from source systems can be hard to use for analytics or reports. Kaivo automatically cleans all data and makes it easy to use.
Data-driven companies sync their data with Kaivo
Answers to your questions
Yes. Kaivo syncs your Zendesk Talk data into a managed Google BigQuery warehouse and keeps it up to date automatically.
Kaivo syncs 13+ Zendesk Talk tables, including account_overview, addresses, agents_activity, agents_overview, call_legs, calls.
Kaivo keeps your Zendesk Talk data up to date with automatic syncs that you can schedule as often as you need.
No. Kaivo is fully managed, so you can connect Zendesk Talk and start analyzing without building or maintaining any data pipelines.
The Zendesk Talk connector is €100 per month plus the Kaivo platform fee. See the pricing page for platform fee details and trial terms.
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