Zendesk Support to BigQuery connector

€100/month

Available

Sync your Zendesk Support tickets and fields into BigQuery with Kaivo to analyse support performance alongside the rest of your data.

What gets synced

Kaivo syncs 42+ Zendesk Support tables, including account_attributes, article_attachments, article_comment_votes, article_comments, article_votes, articles, into your BigQuery warehouse.

See all Zendesk Support tables

What you can do with Zendesk Support data

Ticket trends

Track tickets by status, priority, and over time to monitor volume and trends.

SLA performance

Use sla_policies and schedules to measure SLA attainment and breaches.

Resolution times

Measure first response and resolution times to find where service slows down.

Support and customers together

Join Zendesk tickets with order or product data in BigQuery to connect support to the customer journey.

Use your Zendesk Support data in your AI and BI tools

Once your Zendesk Support data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools like Claude or any BI tool that connects to BigQuery. Here is how the most common tools work with Zendesk Support data.

Claude

Analyze Zendesk Support data with Claude

Once your Zendesk Support data is in BigQuery you can ask Claude questions about it and get reports and summaries in plain language.

Power BI

Zendesk Support data in Power BI

Connect your Zendesk Support data in BigQuery to Power BI and build live dashboards that refresh automatically.

Data Studio

Zendesk Support data in Data Studio

Connect your Zendesk Support data in BigQuery to Data Studio and build shareable reports that stay up to date.

Tableau

Zendesk Support data in Tableau

Connect your Zendesk Support data in BigQuery to Tableau and explore it with interactive visualizations.

Google Sheets

Zendesk Support data in Google Sheets

Pull your Zendesk Support data from BigQuery into Google Sheets for quick analysis and shared reporting.

Excel

Zendesk Support data in Excel

Pull your Zendesk Support data from BigQuery into Excel for quick analysis and reporting.

Start analyzing your Zendesk Support data in three easy steps

1

Connect your Zendesk Support account

Connecting to Zendesk Support or any of our other 500+ ready-made data sources is quick and doesn't require deep technical knowledge.

Connect your data source
2

Select the data you want to fetch

The tables and columns you select will be stored securely in a fully managed BigQuery data warehouse.

Select your data
3

Analyze with your data tool

Plug in your favorite data tool and start analyzing. All the data you selected will be available in an easy-to-use format.

Analyze your data

Why get your data connectors from Kaivo

Access all the data you need

Bring together data from your marketing, finance, HR, CRM, and other systems. Select from our 500+ ready-made data connectors or ask for custom connectors.

Use the data tool of your choice

Analyze data and build reports with your favorite tools. No need to learn a new and complicated tool.

Data warehouse included

All Kaivo plans include a fully managed BigQuery warehouse. Get all the benefits of a data warehouse without any of the hassle.

Data always up to date

Schedule automatic data syncs to run as frequently as you need and your reports will always have the latest numbers.

No need to worry about maintenance

Tools, APIs, and databases change, but we keep your data pipelines working and connectors updated.

Data is cleaned and ready for reporting

Raw data from source systems can be hard to use for analytics or reports. Kaivo automatically cleans all data and makes it easy to use.

Data-driven companies sync their data with Kaivo

Advania
Anfra
Falcony
Generaxion
HRK
Humm
Ihosairaala
Jungle Juice Bar
MEDS
Motonet
M Room
MTK
Rajupaja
Saumalaakso
Solo Health
Sospro
Täsmä Työterveys
True Diamonds
Umacon
Vetrospace

Answers to your questions

Yes. Kaivo syncs your Zendesk Support data into a managed Google BigQuery warehouse and keeps it up to date automatically.

Kaivo syncs 42+ Zendesk Support tables, including account_attributes, article_attachments, article_comment_votes, article_comments, article_votes, articles.

Kaivo keeps your Zendesk Support data up to date with automatic syncs that you can schedule as often as you need.

No. Kaivo is fully managed, so you can connect Zendesk Support and start analyzing without building or maintaining any data pipelines.

The Zendesk Support connector is €100 per month plus the Kaivo platform fee. See the pricing page for platform fee details and trial terms.

Try Kaivo Now

Get started for free in minutes

Connect your sources and your data's ready to use, warehouse included.