Zendesk Chat to BigQuery connector
€100/month
Sync your Zendesk Chat conversations and agents into BigQuery with Kaivo to analyse chat support alongside the rest of your data.
What gets synced
Kaivo syncs 12+ Zendesk Chat tables, including accounts, agent_timeline, agents, bans, chats, departments, into your BigQuery warehouse.
See all Zendesk Chat tablesWhat you can do with Zendesk Chat data
Chat volume
Use chats to track conversation volume by department and over time.
Agent performance
Analyse agents and agent_timeline to monitor workload and availability.
Response times
Measure response and resolution times to find where chat support slows down.
Chat and support together
Join Zendesk Chat with your other support data in BigQuery for a full view.
Use your Zendesk Chat data in your AI and BI tools
Once your Zendesk Chat data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools like Claude or any BI tool that connects to BigQuery. Here is how the most common tools work with Zendesk Chat data.
Analyze Zendesk Chat data with Claude
Once your Zendesk Chat data is in BigQuery you can ask Claude questions about it and get reports and summaries in plain language.
Zendesk Chat data in Power BI
Connect your Zendesk Chat data in BigQuery to Power BI and build live dashboards that refresh automatically.
Zendesk Chat data in Data Studio
Connect your Zendesk Chat data in BigQuery to Data Studio and build shareable reports that stay up to date.
Zendesk Chat data in Tableau
Connect your Zendesk Chat data in BigQuery to Tableau and explore it with interactive visualizations.
Zendesk Chat data in Google Sheets
Pull your Zendesk Chat data from BigQuery into Google Sheets for quick analysis and shared reporting.
Zendesk Chat data in Excel
Pull your Zendesk Chat data from BigQuery into Excel for quick analysis and reporting.
Start analyzing your Zendesk Chat data in three easy steps
Connect your Zendesk Chat account
Connecting to Zendesk Chat or any of our other 500+ ready-made data sources is quick and doesn't require deep technical knowledge.
Select the data you want to fetch
The tables and columns you select will be stored securely in a fully managed BigQuery data warehouse.
Analyze with your data tool
Plug in your favorite data tool and start analyzing. All the data you selected will be available in an easy-to-use format.
Why get your data connectors from Kaivo
Access all the data you need
Bring together data from your marketing, finance, HR, CRM, and other systems. Select from our 500+ ready-made data connectors or ask for custom connectors.
Use the data tool of your choice
Analyze data and build reports with your favorite tools. No need to learn a new and complicated tool.
Data warehouse included
All Kaivo plans include a fully managed BigQuery warehouse. Get all the benefits of a data warehouse without any of the hassle.
Data always up to date
Schedule automatic data syncs to run as frequently as you need and your reports will always have the latest numbers.
No need to worry about maintenance
Tools, APIs, and databases change, but we keep your data pipelines working and connectors updated.
Data is cleaned and ready for reporting
Raw data from source systems can be hard to use for analytics or reports. Kaivo automatically cleans all data and makes it easy to use.
Data-driven companies sync their data with Kaivo
Answers to your questions
Yes. Kaivo syncs your Zendesk Chat data into a managed Google BigQuery warehouse and keeps it up to date automatically.
Kaivo syncs 12+ Zendesk Chat tables, including accounts, agent_timeline, agents, bans, chats, departments.
Kaivo keeps your Zendesk Chat data up to date with automatic syncs that you can schedule as often as you need.
No. Kaivo is fully managed, so you can connect Zendesk Chat and start analyzing without building or maintaining any data pipelines.
The Zendesk Chat connector is €100 per month plus the Kaivo platform fee. See the pricing page for platform fee details and trial terms.
Try Kaivo Now
Get started for free in minutes
Connect your sources and your data's ready to use, warehouse included.
