LiveChat to BigQuery connector
€100/month
Sync your LiveChat conversations into BigQuery with Kaivo to analyse chat volume and response times alongside the rest of your data.
What gets synced
Kaivo syncs 3+ LiveChat tables, including Archives, Chats, Threads, into your BigQuery warehouse.
See all LiveChat tablesWhat you can do with LiveChat data
Chat volume
Use Chats and Threads to track conversation volume by agent and over time.
Response times
Analyse thread timestamps to measure response and resolution times.
Agent performance
Report on chats by agent to monitor workload and outcomes.
Chat and sales together
Join LiveChat conversations with order data in BigQuery to connect chats to outcomes.
Use your LiveChat data in your AI and BI tools
Once your LiveChat data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools like Claude or any BI tool that connects to BigQuery. Here is how the most common tools work with LiveChat data.
Analyze LiveChat data with Claude
Once your LiveChat data is in BigQuery you can ask Claude questions about it and get reports and summaries in plain language.
LiveChat data in Power BI
Connect your LiveChat data in BigQuery to Power BI and build live dashboards that refresh automatically.
LiveChat data in Data Studio
Connect your LiveChat data in BigQuery to Data Studio and build shareable reports that stay up to date.
LiveChat data in Tableau
Connect your LiveChat data in BigQuery to Tableau and explore it with interactive visualizations.
LiveChat data in Google Sheets
Pull your LiveChat data from BigQuery into Google Sheets for quick analysis and shared reporting.
LiveChat data in Excel
Pull your LiveChat data from BigQuery into Excel for quick analysis and reporting.
Start analyzing your LiveChat data in three easy steps
Connect your LiveChat account
Connecting to LiveChat or any of our other 450+ ready-made data sources is quick and doesn't require deep technical knowledge.
Select the data you want to fetch
The tables and columns you select will be stored securely in a fully managed BigQuery data warehouse.
Analyze with your data tool
Plug in your favorite data tool and start analyzing. All the data you selected will be available in an easy-to-use format.
Why get your data connectors from Kaivo
Access all the data you need
Bring together data from your marketing, finance, HR, CRM, and other systems. Select from our 450+ ready-made data connectors or ask for custom connectors.
Use the data tool of your choice
Analyze data and build reports with your favorite tools. No need to learn a new and complicated tool.
Data warehouse included
All Kaivo plans include a fully managed BigQuery warehouse. Get all the benefits of a data warehouse without any of the hassle.
Data always up to date
Schedule automatic data syncs to run as frequently as you need and your reports will always have the latest numbers.
No need to worry about maintenance
Tools, APIs, and databases change, but we keep your data pipelines working and connectors updated.
Data is cleaned and ready for reporting
Raw data from source systems can be hard to use for analytics or reports. Kaivo automatically cleans all data and makes it easy to use.
Data-driven companies sync their data with Kaivo
Answers to your questions
Yes. Kaivo syncs your LiveChat data into a managed Google BigQuery warehouse and keeps it up to date automatically.
Kaivo syncs 3+ LiveChat tables, including Archives, Chats, Threads.
Kaivo keeps your LiveChat data up to date with automatic syncs that you can schedule as often as you need.
No. Kaivo is fully managed, so you can connect LiveChat and start analyzing without building or maintaining any data pipelines.
The LiveChat connector is €100 per month plus the Kaivo platform fee. See the pricing page for platform fee details and trial terms.
Try Kaivo Now
Get started for free in minutes
Connect your sources and your data's ready to use, warehouse included.
