Help Scout to BigQuery connector
€100/month
Sync your Help Scout support data into BigQuery with Kaivo to measure ticket volume, response times, and team performance.
What gets synced
Kaivo syncs 11+ Help Scout tables, including conversation_threads, conversations, customers, inbox_custom_fields, inbox_folders, inboxes, into your BigQuery warehouse.
See all Help Scout tablesWhat you can do with Help Scout data
Conversation volume
Use conversations and conversation_threads to track support volume over time.
Response and resolution
Measure first response and resolution times across conversations.
Team performance
Join conversations with users and teams to compare workload and handling.
Customer view
Use customers to see who contacts you most and about what.
Use your Help Scout data in your AI and BI tools
Once your Help Scout data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools like Claude or any BI tool that connects to BigQuery. Here is how the most common tools work with Help Scout data.
Analyze Help Scout data with Claude
Once your Help Scout data is in BigQuery you can ask Claude questions about it and get reports and summaries in plain language.

Help Scout data in Power BI
Connect your Help Scout data in BigQuery to Power BI and build live dashboards that refresh automatically.
Help Scout data in Data Studio
Connect your Help Scout data in BigQuery to Data Studio and build shareable reports that stay up to date.

Help Scout data in Tableau
Connect your Help Scout data in BigQuery to Tableau and explore it with interactive visualizations.

Help Scout data in Google Sheets
Pull your Help Scout data from BigQuery into Google Sheets for quick analysis and shared reporting.

Help Scout data in Excel
Pull your Help Scout data from BigQuery into Excel for quick analysis and reporting.
Start analyzing your Help Scout data in three easy steps
Connect your Help Scout account
Connecting to Help Scout or any of our other 450+ ready-made data sources is quick and doesn't require deep technical knowledge.
Select the data you want to fetch
The tables and columns you select will be stored securely in a fully managed BigQuery data warehouse.
Analyze with your data tool
Plug in your favorite data tool and start analyzing. All the data you selected will be available in an easy-to-use format.
Why get your data connectors from Kaivo
Access all the data you need
Bring together data from your marketing, finance, HR, CRM, and other systems. Select from our 450+ ready-made data connectors or ask for custom connectors.
Use the data tool of your choice
Analyze data and build reports with your favorite tools. No need to learn a new and complicated tool.
Data warehouse included
All Kaivo plans include a fully managed BigQuery warehouse. Get all the benefits of a data warehouse without any of the hassle.
Data always up to date
Schedule automatic data syncs to run as frequently as you need and your reports will always have the latest numbers.
No need to worry about maintenance
Tools, APIs, and databases change, but we keep your data pipelines working and connectors updated.
Data is cleaned and ready for reporting
Raw data from source systems can be hard to use for analytics or reports. Kaivo automatically cleans all data and makes it easy to use.
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Answers to your questions
Yes. Kaivo syncs your Help Scout data into a managed Google BigQuery warehouse and keeps it up to date automatically.
Kaivo syncs 11+ Help Scout tables, including conversation_threads, conversations, customers, inbox_custom_fields, inbox_folders, inboxes.
Kaivo keeps your Help Scout data up to date with automatic syncs that you can schedule as often as you need.
No. Kaivo is fully managed, so you can connect Help Scout and start analyzing without building or maintaining any data pipelines.
The Help Scout connector is €100 per month plus the Kaivo platform fee. See the pricing page for platform fee details and trial terms.
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Connect your sources and your data's ready to use, warehouse included.