Intercom to BigQuery connector
2 credits
Sync your Intercom conversations, contacts, and tickets into BigQuery with Kaivo to measure support volume and response quality over time.
What gets synced
Intercom is available on request. Kaivo syncs tables including activity_logs, admins, companies, company_attributes, company_segments, contact_attributes into your BigQuery warehouse.
See all Intercom tablesWhat you can do with Intercom data
Support volume
Use conversations and conversation_parts to track volume, first response, and resolution time.
Team performance
Join tickets to teams and admins to compare workload and resolution across the team.
Customer view
Use contacts, companies, and segments to see which accounts raise the most conversations.
Combine with product data
Join Intercom activity with product usage in BigQuery to see what drives support load.
Use your Intercom data in your AI and BI tools
Once your Intercom data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools like Claude or any BI tool that connects to BigQuery. Here is how the most common tools work with Intercom data.
Analyze Intercom data with Claude
Once your Intercom data is in BigQuery you can ask Claude questions about it and get reports and summaries in plain language.
Intercom data in Power BI
Connect your Intercom data in BigQuery to Power BI and build live dashboards that refresh automatically.
Intercom data in Data Studio
Connect your Intercom data in BigQuery to Data Studio and build shareable reports that stay up to date.
Intercom data in Tableau
Connect your Intercom data in BigQuery to Tableau and explore it with interactive visualizations.
Intercom data in Google Sheets
Pull your Intercom data from BigQuery into Google Sheets for quick analysis and shared reporting.
Intercom data in Excel
Pull your Intercom data from BigQuery into Excel for quick analysis and reporting.
Start analyzing your Intercom data in three easy steps
Connect your Intercom account
Intercom is set up together with Kaivo's data engineers. Request it and we'll go through the details with you.
Select the data you want to fetch
The tables and columns you select will be stored securely in a fully managed BigQuery data warehouse.
Analyze with your data tool
Plug in your favorite data tool and start analyzing. All the data you selected will be available in an easy-to-use format.
Why get your data connectors from Kaivo
Access all the data you need
Bring together data from your marketing, finance, HR, CRM, and other systems. Select from our 500+ ready-made data connectors or ask for custom connectors.
Use the data tool of your choice
Analyze data and build reports with your favorite tools. You decide which tools you work with.
Data warehouse included
All Kaivo plans include a fully managed BigQuery warehouse. Get all the benefits of a data warehouse without any of the hassle.
Data always up to date
Schedule automatic data syncs to run as frequently as you need and your reports will always have the latest numbers.
No need to worry about maintenance
Tools, APIs, and databases change, but we keep your data pipelines working and connectors updated.
Data is cleaned and ready for reporting
Raw data from source systems can be hard to use for analytics or reports. Kaivo automatically cleans all data and makes it easy to use.
Data-driven companies sync their data with Kaivo
Answers to your questions
Yes. Kaivo syncs your Intercom data into a managed Google BigQuery warehouse and keeps it up to date automatically.
Kaivo syncs 13+ Intercom tables, including activity_logs, admins, companies, company_attributes, company_segments, contact_attributes.
Kaivo keeps your Intercom data up to date with automatic syncs that you can schedule as often as you need.
