# Kaivo Full Context & Technical Documentation Generated: 2026-05-12T11:03:35.232Z Kaivo is a fully-managed, no-code data platform for syncing 367 sources into AI-ready BigQuery warehouses. ## Platform Capabilities & AI Readiness - **Managed BigQuery: Fully managed data warehouse access included with every connection. - **Daily Syncs: The system performs Daily Syncs by default, providing automated data refreshes. Users may opt for Hourly Syncs to decrease latency in reporting cycles. - **36 Months History: Standard accounts include a complimentary 36-month historical data synchronization. While the initial sync is free, the Advanced Backups feature is an optional upgrade that adds daily snapshots. ## Security & Compliance Architecture - **Encryption**: Data is encrypted using modern, robust methods both in transit and at rest (e.g., TLS 1.2/1.3 and AES-256 encryption). - **Infrastructure**: Kaivo operates on Google Cloud Platform (GCP), which complies with international security standards, including ISO/IEC 27001. - **Data Residency**: Data is stored in Google BigQuery on GCP European servers, maintaining regional data sovereignty for EU-based business operations. - **Credential Security**: Credentials are strongly encrypted and never logged. - **Risk Management**: Implements a comprehensive framework aligned with OWASP Risk Rating Methodology to identify, assess, and mitigate potential vulnerabilities. - **Privacy**: Supports PII exclusion at the import level. Users can filter sensitive fields (e.g., Email, SSN) to ensure data minimization and compliance. ## Supported Data Connections (Sources) ### 3PL Central - Price: €150/connection - Setup: self-service - Stage: available - Info: ### ActiveCampaign - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Vitec Acute - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Adform - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Adjust - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Admicom - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Adobe Analytics - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Aha - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Aircall - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Airship - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Airtable - Price: €150/connection - Setup: self-service - Stage: available - Info: ### AlloyDB - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Alpha Vantage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Amazon Ads - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Amazon Selling Partner - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Amazon SQS - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Amplitude - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Apify Dataset - Price: €150/connection - Setup: self-service - Stage: available - Info: ### AppFollow - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Apple Ads - Price: €150/connection - Setup: self-service - Stage: available - Info: ### AppsFlyer - Price: €150/connection - Setup: self-service - Stage: available - Info: ### App Store - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Arrak Software - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Arrow - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Asana - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Ashby - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Attio - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Auth0 - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Autopilot - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Autotask - Price: €150/connection - Setup: self-service - Stage: available - Info: ### AWS CloudTrail - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Azure Blob Storage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Azure Table Storage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### babelforce - Price: €150/connection - Setup: self-service - Stage: available - Info: ### BambooHR - Price: €150/connection - Setup: self-service - Stage: available - Info: ### BigCommerce - Price: €150/connection - Setup: self-service - Stage: available - Info: ### BigQuery - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Bing Ads - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Braintree - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Braze - Price: €150/connection - Setup: self-service - Stage: available - Info: ### BreezoMeter - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Bronto - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Business Central - Price: €300/connection - Setup: self-service - Stage: available - Info: ### CallRail - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Campaign Manager - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Campaign Monitor - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Captain Data - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Cart.com - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Chargebee - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Maxio - Price: €150/connection - Setup: self-service - Stage: available - Info: ### ChartMogul - Price: €150/connection - Setup: self-service - Stage: available - Info: ### ClickHouse - Price: €150/connection - Setup: self-service - Stage: available - Info: ### ClickUp - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Clockify - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Close - Price: €150/connection - Setup: self-service - Stage: available - Info: ### CockroachDB - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Coda - Price: €150/connection - Setup: self-service - Stage: available - Info: ### CoinAPI.io - Price: €150/connection - Setup: self-service - Stage: available - Info: ### CoinGecko - Price: €150/connection - Setup: self-service - Stage: available - Info: ### CoinMarketCap - Price: €150/connection - Setup: self-service - Stage: available - Info: ### CommCare - Price: €150/connection - Setup: self-service - Stage: available - Info: ### commercetools - Price: €150/connection - Setup: self-service - Stage: available - Info: ### ConfigCat - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Confluence - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Kit - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Convex - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Copper - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Courier - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Criteo - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Custobar - Price: €200/connection - Setup: self-service - Stage: verified - Info: ### Customer.io - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Cuuma - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Datadog - Price: €150/connection - Setup: self-service - Stage: available - Info: ### DataScope - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Leadfeeder - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Delighted - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Demo - Price: €0/connection - Setup: self-service - Stage: verified - Info: ### Deputy - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Diarium - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Dixa - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Docker Hub - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Dremio - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Drift - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Drupal - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Google Display & Video 360 - Price: €150/connection - Setup: self-service - Stage: available - Info: ### DynamicHealth - CSV - Price: €300/connection - Setup: self-service - Stage: available - Info: ### DynamicHealth - Appointment Reservation API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Amazon DynamoDB - Price: €150/connection - Setup: self-service - Stage: available - Info: ### eBay - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Matrix42 - Price: €300/connection - Setup: self-service - Stage: available - Info: ### EG - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Elasticsearch - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Oracle Eloqua - Price: €150/connection - Setup: self-service - Stage: available - Info: ### EmailOctopus - Price: €150/connection - Setup: self-service - Stage: available - Info: ### EG EnerKey - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Euronext - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Everhour - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Exchange Rates API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Facebook Marketing - Price: €50/connection - Setup: self-service - Stage: verified - Info: ### Falcony - Price: €150/connection - Setup: self-service - Stage: available - Info: ### FastBill - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Fauna - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Fennoa - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### File (CSV, JSON, Excel) - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Firebase Realtime Database - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Firebolt - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Flexport - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Fortnox - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Freshcaller - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Freshdesk - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Freshsales - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Freshservice - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Fullstory - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Gainsight PX - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Google Cloud Storage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Genesys - Price: €150/connection - Setup: self-service - Stage: available - Info: ### GitHub - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### GitLab - Price: €150/connection - Setup: self-service - Stage: available - Info: ### GlassFrog - Price: €150/connection - Setup: self-service - Stage: available - Info: ### GNews - Price: €150/connection - Setup: self-service - Stage: available - Info: ### GoCardless - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Gong - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Google Ads - Price: €50/connection - Setup: self-service - Stage: verified - Info: ### Google Analytics - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Google Admin SDK: Directory API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Google Drive - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Google PageSpeed Insights - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Google Search Console - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Google Sheets - Price: €50/connection - Setup: self-service - Stage: verified - Info: ### Google Fonts Developer API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Google Admin SDK: Reports API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Greenhouse - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Gridly - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Gutendex - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Harness - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Harvest - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Baton - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Hub Planner - Price: €150/connection - Setup: self-service - Stage: available - Info: ### HubSpot - Price: €150/connection - Setup: self-service - Stage: available - Info: ### IBM Db2 - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Insightly - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Instagram - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Instatus - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Intercom - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Intruder - Price: €150/connection - Setup: self-service - Stage: available - Info: ### IP2WHOIS - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Iterable - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Jenkins - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Jira - Price: €150/connection - Setup: self-service - Stage: available - Info: ### EG Jydacom - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Grafana Cloud k6 - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Apache Kafka - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Kellokortti - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Klarna - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Klaviyo - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Kustomer - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Kyriba - Price: €150/connection - Setup: self-service - Stage: available - Info: ### KYVE - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Lago - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Landbot - Price: €150/connection - Setup: self-service - Stage: available - Info: ### LaunchDarkly - Price: €150/connection - Setup: self-service - Stage: available - Info: ### LeadDesk - Price: €150/connection - Setup: self-service - Stage: available - Info: ### LeafPoint - Price: €150/connection - Setup: self-service - Stage: available - Info: ### lemlist - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Lemonsoft - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Lever - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Linear - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### LinkedIn Ads - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### LinkedIn Pages - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Linnworks - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Lokalise - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Looker - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Luonnonvarakeskus - Price: €300/connection - Setup: self-service - Stage: available - Info: ### M-Files - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Mailchimp - Price: €150/connection - Setup: self-service - Stage: available - Info: ### MailerLite - Price: €150/connection - Setup: self-service - Stage: available - Info: ### MailerSend - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Mailgun - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Mailjet Mail - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Mailjet SMS - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Mapon - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Adobe Marketo Engage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Matomo - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Finago Mepco - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Finago Työvuorovelho - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Merge - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Metabase - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Metsäkeskus - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Microsoft Dataverse - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Microsoft Fabric - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Microsoft SharePoint - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Microsoft Teams - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Mixpanel - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Monday - Price: €150/connection - Setup: self-service - Stage: available - Info: ### MongoDB - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Monitor ERP - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Microsoft SQL Server - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### My Hours - Price: €150/connection - Setup: self-service - Stage: available - Info: ### MySQL - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### n8n - Price: €150/connection - Setup: self-service - Stage: available - Info: ### myneva.nappula - Price: €300/connection - Setup: self-service - Stage: available - Info: ### NASA - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Nepton - Price: €150/connection - Setup: self-service - Stage: available - Info: ### NetSuite - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Netvisor - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### New York Times - Price: €150/connection - Setup: self-service - Stage: available - Info: ### News API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Newsdata.io - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Next - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Nordhealth Connect - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Notion - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Odoo - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Okta - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Omnisend - Price: €150/connection - Setup: self-service - Stage: available - Info: ### OneSignal - Price: €150/connection - Setup: self-service - Stage: available - Info: ### OpenWeather - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Opsgenie - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Oracle Database - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Orb - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Orbit - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Oura - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Outbrain Amplify - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Outreach - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PagerDuty - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Salesforce Marketing Cloud Account Engagement - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PartnerStack - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PayPal Transaction Search API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Paystack - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Pendo - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PersistIQ - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Pexels - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Pinterest - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Pipedrive - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Plaid - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PlanMill - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Plausible - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Pocket - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PokeAPI - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Massive Stock Market API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Postgres - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### PostHog - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Postmark - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Prefect Cloud - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PrestaShop - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Primetric - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Finago Procountor - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### Public APIs - Price: €150/connection - Setup: self-service - Stage: available - Info: ### PxWeb - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### PyPI - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Qonto - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Qualaroo - Price: €150/connection - Setup: self-service - Stage: available - Info: ### QuickBooks - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Quinyx - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Railz - Price: €150/connection - Setup: self-service - Stage: available - Info: ### RD Station Marketing - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Recharge - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Recreation.gov - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Recruitee - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Recurly - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Reddit Ads - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Amazon Redshift - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Rentman - Price: €300/connection - Setup: self-service - Stage: verified - Info: ### Reply.io - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Retently - Price: €150/connection - Setup: self-service - Stage: available - Info: ### RingCentral - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Rocket.Chat - Price: €150/connection - Setup: self-service - Stage: available - Info: ### RSS - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Rubrik - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Amazon S3 - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Salesforce - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Salesloft - Price: €150/connection - Setup: self-service - Stage: available - Info: ### SAP Fieldglass - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Conductor - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Secoda - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Twilio SendGrid - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Brevo - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Senseforce - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Sentry - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Serpstat - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Severa - Price: €150/connection - Setup: self-service - Stage: available - Info: ### SFTP - Price: €150/connection - Setup: self-service - Stage: available - Info: ### SFTP Bulk - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Shopify - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Short.io - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Slack - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Smaily - Price: €150/connection - Setup: self-service - Stage: available - Info: ### SmartEngage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Smartsheets - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Snapchat Marketing - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Snowflake - Price: €150/connection - Setup: self-service - Stage: available - Info: ### SonarQube Cloud - Price: €150/connection - Setup: self-service - Stage: available - Info: ### SpaceX API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Square - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Statuspage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Strava - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Stripe - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### SurveyCTO - Price: €150/connection - Setup: self-service - Stage: available - Info: ### SurveyMonkey - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Surveypal - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### SurveySparrow - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Sympa - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Talenom - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Talkdesk Explore - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Talosofta - Price: €300/connection - Setup: self-service - Stage: available - Info: ### Tampuuri - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Teamtailor - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Tehden - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Tempo - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Teradata - Price: €150/connection - Setup: self-service - Stage: available - Info: ### The Guardian - Price: €150/connection - Setup: self-service - Stage: available - Info: ### TiDB - Price: €150/connection - Setup: self-service - Stage: available - Info: ### TikTok Marketing - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Timely - Price: €150/connection - Setup: self-service - Stage: available - Info: ### TMDB - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Todoist - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Toggl - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Trello - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Trustpilot - Price: €150/connection - Setup: self-service - Stage: available - Info: ### TVmaze - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Twilio - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Twilio TaskRouter - Price: €150/connection - Setup: self-service - Stage: available - Info: ### X - Price: €150/connection - Setup: self-service - Stage: available - Info: ### tyntec SMS - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Typeform - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Uljas - Price: €200/connection - Setup: self-service - Stage: available - Info: ### nShift - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Unleash - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Census.gov - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Vantage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Splunk On-Call - Price: €150/connection - Setup: self-service - Stage: available - Info: ### e-conomic - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Fivaldi - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Visma L7 - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Visma Net - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Saima HR - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Vitally - Price: €150/connection - Setup: self-service - Stage: available - Info: ### WaiterAid - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Weatherstack API - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Webflow - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Webropol - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Whisky Hunter - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Wikipedia Pageviews - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Winpos - Price: €300/connection - Setup: self-service - Stage: available - Info: ### WithSecure Provisioning - Price: €150/connection - Setup: self-service - Stage: verified - Info: ### WooCommerce - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Workable - Price: €150/connection - Setup: self-service - Stage: available - Info: ### WorkRamp - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Wrike - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Xero - Price: €150/connection - Setup: self-service - Stage: available - Info: ### xkcd - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Yahoo Finance - Price: €150/connection - Setup: self-service - Stage: available - Info: ### AppMetrica - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Yotpo - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Younium - Price: €150/connection - Setup: self-service - Stage: available - Info: ### YouTube Analytics - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zapier Supported Storage - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zendesk Chat - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zendesk Sell - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zendesk Sunshine - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zendesk Support - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zendesk Talk - Price: €150/connection - Setup: self-service - Stage: available - Info: ### TriNet Zenefits - Price: €150/connection - Setup: self-service - Stage: available - Info: ### zenloop - Price: €150/connection - Setup: self-service - Stage: available - Info: ### ZeroWaste - Price: €300/connection - Setup: self-service - Stage: verified - Info: ### Zoho CRM - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zoom - Price: €150/connection - Setup: self-service - Stage: available - Info: ### Zuora - Price: €150/connection - Setup: self-service - Stage: available - Info: ## Analytics Ecosystem Integrations (Tools) ### Dataform - Category: Data modeling - Description: Use Dataform to build reliable data models quickly and collaboratively. Use Kaivo to fetch all the data you need in Dataform. ### dbt - Category: Data modeling - Description: Use dbt to build reliable data models quickly and collaboratively. Use Kaivo to fetch all the data you need in dbt. ### Excel - Category: Spreadsheets - Description: Get all the data you need to Excel for easy analysis and reporting. Instantly fetch data from 360+ sources with Kaivo. ### Google Sheets - Category: Spreadsheets - Description: Get all the data you need to Google Sheets for easy analysis and reporting. Instantly fetch data from 360+ sources with Kaivo. ### Looker Studio - Category: BI - Description: Instantly fetch data from 360+ sources and get all your data to Looker Studio. Together Kaivo and Looker Studio are everything you need for a complete reporting solution. ### Metabase - Category: BI - Description: Instantly fetch data from 360+ sources and get all your data to Metabase. Together Kaivo and Metabase are everything you need for a complete reporting solution. ### Power BI - Category: BI - Description: Instantly fetch data from 360+ sources and get all your data to Power BI. Together Kaivo and Power BI are everything you need for a complete reporting solution. ### Preset - Category: BI - Description: Instantly fetch data from 360+ sources and get all your data to Preset. Together Kaivo and Preset are everything you need for a complete reporting solution. ### Qlik Sense - Category: BI - Description: Instantly fetch data from 360+ sources and get all your data to Qlik Sense. Together Kaivo and Qlik Sense are everything you need for a complete reporting solution. ### Tableau - Category: BI - Description: Instantly fetch data from 360+ sources and get all your data to Tableau. Together Kaivo and Tableau are everything you need for a complete reporting solution. ### Tableau Prep Builder - Category: Data preparation - Description: Instantly fetch data from 360+ sources and get access to all the data you need in reporting. Then combine, shape and clean it with Tableau Prep Builder. ### ThoughtSpot - Category: BI - Description: Instantly fetch data from 360+ sources and get all your data to ThoughtSpot. Together Kaivo and ThoughtSpot are everything you need for a complete reporting solution. ## Detailed Platform Documentation ### Privacy policy This document describes how Kaivo collects and processes your personal data if you are: - our active customer or user of our web-based services (user); or - potential customer (prospect) The sections 1 - 12 of this Privacy policy only apply to personal data that Kaivo directly collects from its users, website visitors or potential customers, and for which Kaivo is the data controller. For information about any data collected by our Customers that Kaivo receives from third party services through data integrations, and for which Kaivo is the data processor, see section 13. ## 1. Contact details **QuickBI Oy** (Business ID 2866156-4 Finnish Trade Register) **Address:** Eerikinkatu 3 B, 00100 Helsinki, FINLAND **Tel:** +358 40 487 7561 **Email:** contact@kaivo.io ## 2. Purpose of processing ### Active customers and users - Providing, maintaining and improving our products and services - Maintenance and development of customer relations - Marketing of Kaivo's services - Development of Kaivo’s business and customer service - Taking into consideration customers’ wishes, developing customer service and targeting offered services - Invoicing customers, processing customer payments and managing the billing - Controlling unauthorized use or abuse of the services and our other products and services, or otherwise detecting, investigating or preventing activities that may violate our policies or be illegal - Analyzing trends, administering or optimizing the services, monitoring usage or traffic patterns (including to track users’ movements around the services) and gathering demographic information about our user base as a whole - Tracking the performance of the services and investigating issues and problems ### Prospects - Answering requests made through our contact and request forms - Marketing of Kaivo's services ## 3. Information content ### Active customers and users #### Personal information you provide - Basic customer information, such as: - first and last name - contact information (such as email, address, phone number) - Payment information such as your billing and mailing address, and other payment-related information - Technical, usage and location information such as IP address from which you access the services, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked - The customer’s consent regarding email, SMS and other automated systems used in direct marketing #### Sensitive information Kaivo does not intentionally collect or permit you to send to Kaivo any sensitive personal information, such as social security numbers, genetic data, health information, or religious information. ### Prospects - Basic information, such as: - first and last name - contact information (such as email, address, phone number) - Interactions with our advertisements and other content on third-party sites ## 4. Source of personal data ### Active customers and users #### Personal information you provide Information regarding the customer is received with their consent from the customer themselves. #### Automatically collected information We may automatically collect information from our users that, in certain circumstances, may constitute personal data. For more information on automatically collected data, please see Section 12 about cookies. ### Prospects Personal data can be collected, stored, and updated from public sources, including through third-party website visitor identification services. Prospects may also provide some information themselves if they fill out our contact and request forms. We may automatically collect information from our users that, in certain circumstances, may constitute personal data. For more information on automatically collected data, please see Section 12 about cookies. ## 5. Lawfulness of processing ### Active customers and users - Consent and performance of contract - Legitimate interest of Kaivo - IT Security ### Prospects - Legitimate interest of Kaivo - Contacting for marketing purposes ## 6. Categories of recipients We do not sell, rent, license, or lease your personal information to third parties. We may, however, in connection with the purposes stated in this Privacy Policy share personal information with the following categories of third parties: ### Service providers We utilize third-party service providers for hosting, cloud infrastructure, billing, email delivery, analytics, error tracking, customer support and customer relationship management. For a complete list of sub-processors that may have access to personal data, see our [sub-processors](/subprocessors) page. ### Professional Advisors We may share personal information with our professional advisors such as lawyers and accountants where doing so is necessary to facilitate the services they render to us. ## 7. Transfer of data to third countries To provide our services, we use certain service providers, some of which are located outside of the EU/EEA. When personal data is processed outside the EU/EEA, we ensure that the personal data is transferred in accordance with the applicable law, for example, by relying on the EU–US Data Privacy Framework (DPF), the EU Commission’s standard contractual clauses, or other appropriate safeguards as described in Article 46 of the GDPR. ## 8. Period for which the data will be stored ### Active customers and users - Personal data is processed as long as the Service agreement between the parties is valid. Upon expiration or termination of the agreement, personal data will be passively stored for 180 days or as stipulated in the contract with the customer, after which Kaivo has the responsibility to permanently delete all personal data. - If you are no longer our customer and you have prohibited us from contacting you, we store that information in our Marketing Register. - Personal data is processed as long as the user is registered in any web-based Kaivo service. - Some logs that contain personally identifiable information such as server access logs are retained for two years to allow delayed forensic analysis. ### Prospects - We remove any unnecessary personal data from our Customer and Marketing Register every six (6) months. - From our email-marketing list, you are able to opt-out via the opt-out link found in the email. ## 9. Your rights - request access from Kaivo to data subject’s personal data; - request rectification of data subject’s personal data; - where processing is based on consent, withdraw the consent for the processing of the personal data; - request erasure of personal data, unless we have a legitimate basis to store your data; - require Kaivo to restrict the processing of data in the cases referred to in Article 18 of the Data Protection Regulation; - object to the processing of data subject’s personal data; - lodge a complaint with the supervisory authority Disclosure to the person requesting it always requires that the identity of the requester can be reliably verified. ## 10. Children Our Service is not directed to children who are under the age of 18. Kaivo does not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18 without the consent of the child’s parent or guardian as required by law, we will delete that information. ## 11. Supervisory authority **Tietosuojavaltuutetun toimisto** **Address:** Ratapihantie 9, 6. krs, 00520 Helsinki **Postal address:** PL 800, 00521 Helsinki **Switchboard:** 029 56 66700 **Email:** tietosuoja@om.fi ## 12. Cookies We use cookies and similar technologies on our website. You can review and change your choices at any time via the cookie settings button in the bottom-left corner of the page. We use **CookieHub** as our consent management platform. **Strictly necessary** cookies — including the cookie that stores your consent choice — are always active and cannot be disabled. They are not used for tracking or marketing. We load the following only with your consent, and not before: - **Analytics cookies** — if you accept these, we load **PostHog** (EU-hosted) to understand how visitors use the site. If you withdraw consent, analytics tracking stops. - **Marketing cookies** — if you accept these, **Leadfeeder / Dealfront** sets a cookie that helps us recognise which companies visit our site. If you withdraw consent, that cookie is removed. If you decline, none of the above is loaded and you can still use the site normally. ## 13. Data received from third party services through data integrations Kaivo provides a data warehouse and data integration solution for our Customers for data analytics. In order to provide our Solution, we process any data our Customer has defined to be fetched with data integrations. We process that data, including any personal information contained within it, pursuant to our agreements with our customers. Customers define what data we process on behalf of them and are fully responsible for all the data that is processed or stored in Kaivo data services. We only ask permission for data that is required for us to provide our solution for our Customer. Customers can remove the data stored in Kaivo at any time. We never use the data processed on behalf of the customer for our own purposes. We may view the data to the extent that is necessary to provide customer support or handle possible service errors. All credentials needed for data integrations are stored extra securely. We have no direct relationship with the individuals whose personal information we may process in the course of providing our Service to our customers. If you are such an individual and have questions about the processing of your personal information or want to exercise one of your privacy rights, please contact the Kaivo customer that you interact(ed) with directly. Kaivo’s use and transfer to any other app of information received from Google APIs will adhere to [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes), including the Limited Use requirements. ## 14. Technical data protection mechanisms While we maintain a comprehensive internal security framework, our primary technical safeguards for protecting sensitive data include, but are not limited to, the following mechanisms: - Data is encrypted using modern, robust methods both in transit and at rest - Our platform is hosted on the Google Cloud Platform (GCP) within the European Economic Area (EEA), utilizing infrastructure that complies with international security standards such as ISO/IEC 27001 - All third-party credentials are handled with elevated security; they are strongly encrypted and are never stored in plain text or application logs - We employ continuous security monitoring, patch management, and real-time alerting to identify and respond to potential security threats immediately - Our security processes include a comprehensive risk management framework aligned with the OWASP Risk Rating Methodology to identify, assess, and mitigate potential vulnerabilities - Strict internal security policies are enforced across the organization (e.g. mandatory MFAs). - We apply the principle of least privilege, ensuring only authorized personnel have access - We support proper and thorough data deletion processes Updated: May 12, 2026 --- ### Security & Data Protection Architecture Understanding that security is paramount when handling customer data, we leverage modern technologies and adhere to industry best practices to ensure the safety and privacy of your data at every stage. ## Your data is safely stored * **Encryption**: Data is encrypted using modern, robust methods both in transit and at rest (e.g., TLS 1.2/1.3 and AES-256 encryption). * **Secure Infrastructure**: Kaivo operates on Google Cloud Platform (GCP), which complies with international security standards, including ISO/IEC 27001. * **Data Storage**: Your business data is securely stored in Google BigQuery, located on Google’s European servers. * **Credential Security**: Customer credentials are handled with extra care. They are strongly encrypted and never logged. ## We follow security best practices at every stage * **Access Control**: We apply the principle of least privilege, ensuring only authorized personnel have access. * **Secure Development Practices**: We employ continuous integration connections and conduct rigorous code reviews to ensure our software is built and maintained securely. * **Risk Management**: Our security processes include a comprehensive risk management framework aligned with the OWASP Risk Rating Methodology to identify, assess, and mitigate potential vulnerabilities. * **Incident Management**: Comprehensive procedures are in place to ensure swift response to security events. * **Process and Policy Management**: Our security processes and documentation are reviewed and updated periodically. ## Kaivo is GDPR compliant * **Data Residency**: All data is hosted on Google’s secure servers in Europe. * **Selective Data Use**: You can exclude sensitive information, such as email addresses and social security numbers, from data imports. * **Data Deletion**: We support proper and thorough data deletion processes. ## AI Features and Data Processing Google Cloud, the infrastructure provider for Kaivo, offers AI-powered features (such as Gemini in BigQuery) that can provide SQL assistance, data exploration, and other capabilities within the BigQuery environment. These features are part of the Google Cloud platform and are governed by the same Google Cloud Data Processing Addendum (CDPA) that covers all Google Cloud services used by Kaivo. Our approach to AI features: * **Disabled by default.** AI-powered features in Google Cloud are blocked across all Kaivo customer projects through organization-level policies. No AI service can process your data unless explicitly enabled. * **Opt-in only.** AI features are only enabled for a specific customer project upon explicit request and agreement from the customer. * **No model training on your data.** Google Cloud's terms confirm that prompts and responses from Gemini in BigQuery are not used to train AI models. * **Same data protection standards.** When enabled, AI features operate under the same encryption, access controls, and data residency policies as all other Kaivo services. Data processing is limited to US and EU jurisdictions. * **Controllable and reversible.** AI features can be disabled at any time per customer request, and access requires specific roles that Kaivo manages. If you have questions about AI features or would like to discuss enabling them for your project, please contact us at [security@kaivo.io](mailto:security@kaivo.io). ## Our platform is built with security at its core * **Patch Management**: Regular updates and patching ensure the platform remains secure against emerging vulnerabilities. * **Monitoring and Alerts**: Security monitoring includes logs and real-time alerts for potential threats. * **Vetting of Third-Party Tools**: All third-party tools undergo a security evaluation before integration. ## Our team is committed to security * **Training**: Regular security training is mandatory for all employees. * **Policies**: Strict internal security policies are enforced across the organization (e.g. mandatory MFAs). * **Hiring Standards**: Security competency is a key requirement for software engineers joining our team. ## More information For further details on our data protection practices, please contact us at [security@kaivo.io](mailto:security@kaivo.io). You can also review our [Privacy policy](/privacy-policy) and [Terms of service](/terms-of-service) for more information. --- ### Data Sub-processors As part of the delivery of our services, Kaivo Oy uses third-party data processors (**"sub-processors"**) that may have access to personal data contained within customer data. This page lists the sub-processors currently authorized to process such data on our behalf. For information on how we handle personal data in general, see our [Privacy Policy](/privacy-policy). ## Sub-processors ### Infrastructure and hosting - **Google Cloud Platform** (Google Ireland Limited) — Ireland - Servers, storage, databases and cloud services that host the Kaivo platform - Processing location: EU ### Billing and payments - **Stripe** (Stripe Payments Europe, Limited) — Ireland - Payment processing and subscription management - Processing location: EU - **Procountor** (Accountor Finago Oy) — Finland - Invoicing and billing - Processing location: EU ### Communication - **Loops** (Astrodon Corporation) — United States - Transactional and marketing email delivery - Processing location: United States - Safeguards: Standard Contractual Clauses (SCCs), EU–US Data Privacy Framework (DPF) ### Customer support - **Featurebase** (CORDNET OÜ) — Estonia - Customer support and feedback management - Processing location: EU (Germany) ### Analytics and monitoring - **PostHog** (PostHog, Inc.) — United States - Product analytics and usage tracking within the Kaivo platform - Processing location: EU (Germany) - Safeguards: Standard Contractual Clauses (SCCs), EU–US Data Privacy Framework (DPF) - **Sentry** (Functional Software, Inc.) — United States - Application error tracking and performance monitoring - Processing location: EU (Germany) - Safeguards: Standard Contractual Clauses (SCCs), EU–US Data Privacy Framework (DPF) ### Business operations - **Google Workspace** (Google Ireland Limited) — Ireland - Document storage including contracts - Processing location: EU - **Zero** (Zero Technologies Oy) — Finland - Customer relationship management - Processing location: EU ## Notification of changes As described in section 12.9 of our [Terms of Service](/terms-of-service), we will notify customers at least 30 days before a new sub-processor begins processing personal data. Customers may object to the engagement of a new sub-processor during this period. Updated: April 21, 2026 --- ### Terms of service These terms of service shall apply to the delivery of software services by QuickBI Oy (Kaivo) (the “**_supplier_**”), a Finnish private limited company with Business ID 2866156-4, having its registered address at Eerikinkatu 3 B, FI-00100 Helsinki, Finland via data network. By using the service, the customer accepts these terms as binding. In these terms of service: - “**_service(s)_**” mean(s) all cloud-based infrastructure and software services provided by the supplier to the customer; - “**_customer_**” means the user of the service, and/or the person or entity with whom the supplier has made a separate contract regarding the use of the services; - the “**_agreement_**” means and is comprised of these terms, service descriptions, possible written contract and other annexes attached to or referred to therein. These terms of service shall apply between the customer and the supplier with regard to services unless otherwise expressly agreed in writing.; - “**_contract period_**“ means the term of the agreement for paid service(s); - “**_customer data_**” means all data that Customer, or another party on behalf of the Customer, provides to Kaivo for the purpose of providing the Service; - “**_GDPR_**” means the EU Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and any amendments thereof; - the terms “**_data subject_**”, “**_processing_**”, “**_supervisory authority_**” and “**_third country_**” have the meanings given in the GDPR; - “**_controller_**” has the meaning given in the GDPR and, for the purposes of these terms of service, means the customer; - “**_processor_**” has the meaning given in the GDPR; - “**_sub-processor_**” means a third-party data processor engaged by Kaivo that will have access to or process customer data; - “**_personal data_**”, has the meaning given in the GDPR and, for the purposes of these terms of service, means such personal data contained within the customer data; - **“sensitive data”** means special categories of data as used in the GDPR and other data that may be deemed sensitive data under EU Member State law. ## 1. The services **1.1 Service description.** The service is a hosted data warehouse and data integration solution that helps customers collect their data for analytics and reporting. Additional descriptions concerning the functionality of the service is available at Kaivo website. **1.2 Use of service.** The supplier provides the technical platform, agreed features and maintenance of the services. The customer is responsible for the use of the service and expenses incurred therefrom. **1.3 Personnel training.** The service shall include tasks related to the training of the customer’s personnel and deployment of the service only to the extent agreed in writing. **1.4 Free services.** The supplier may provide a service or a part thereof free of charge, for example, as a free trial, for test use or other such purpose. In addition to these terms of service, such free use may be subject to additional terms and instructions as provided by the supplier. The supplier may discontinue any free service or remove any free feature at any time, without reason or prior notice and the supplier shall not be liable for any damages or expenses incurred by the customer thereof. ## 2. Term and termination of the agreement **2.1 Term of the agreement.** These terms shall apply always, when the customer uses the service. **2.2 Contract period for free services.** The Customer may terminate free services (including any free trial) at any time without prior notice. Upon expiration of a free trial, this agreement will automatically terminate unless the Customer chooses to order paid services. There is no automatic renewal or conversion to paid services. **2.3 Contract period for paid services.** The duration of the contract period for paid services is declared in the agreement. Unless otherwise specified, the contract period will be one calendar month. **2.4 Commencement of the contract period.** If not otherwise agreed, the contract period shall commence on the day when a particular paid service is available for the customer. **2.5 Renewal contract period.** A paid service may be terminated by giving a written notice to the other party at least 30 days prior to the end of the contract period. If a paid service is not terminated 30 days prior to the end of the contract period, the agreement shall be automatically extended for each subsequent contract period of the same duration. ## 3. Customer’s hardware and equipment **3.1** The customer shall be responsible for acquiring and maintaining the functional status of the hardware, connections and software that the customer needs to use the service. The customer shall be responsible for the protection of the customer's data system and telecommunication and other comparable costs related to use of the service. The customer shall be responsible for preparing the hardware, connections, software and data systems to meet the operating environment specifications delivered by the supplier, and for ensuring that the service fulfills the customer's intended purpose. ## 4. Service level **4.1** The parties shall agree in writing the content and service level of the service and possible consequences of any deviation from the service level. If the content and service level of the service have not been agreed, section 8 of these terms of service shall apply. ## 5. Changes to the service and the terms of service **5.1 Further development.** The supplier aims to maintain only one version of any particular service at a time. The supplier shall be entitled to develop its services at its sole discretion. Therefore, the supplier may implement changes to the content, appearance, features and production environment. The supplier will use reasonable efforts to notify you of any material changes to the service in advance. In the event of material changes to the service, the supplier may provide further instructions to you with respect to any actions required by you in order to continue access and use of the service, if necessary. **5.2 Changes requested by customer.** Implementation of any changes to services requested by the customer will be always agreed in writing. If not otherwise agreed, the Supplier has the right to invoice the Customer for this work according to their current pricing model. **5.3 Changes to these terms.** The supplier shall have the right to modify these terms of service, service descriptions and any service-specific terms provided that such changes are announced on the supplier’s website well before the changes come into effect. By continuing to use the service, the customer accepts such changes. ## 6. Rights and customer’s data **6.1 Rights to service.** The title, copyright and all other intellectual property rights to the service, it’s appearance, trademarks, logos and symbols and amendments thereto shall belong to the supplier or a third party or a licensor. The supplier grants the customer a non-exclusive non-transferable license to use the service solely in executable form and only to the extent necessary for use of the service and for no other purpose. **6.2 Customer data.** The intellectual property rights and the title to all data transferred to the service by the customer shall belong to the customer or a third party. The supplier has the right to use such data only for the purposes of the agreement. The customer agrees not to save to or send material through the service that may be deemed illegal or inappropriate. **6.3 Storage of customer data.** The supplier’s responsibility to store the customer’s data terminates 30 days from termination of the agreement, after which the supplier shall destroy the customer data unless the customer has requested return of the customer data. The supplier shall have the right to charge for the collection, processing and delivery of the information in accordance with its then current pricing principles. However, the supplier shall be entitled to destroy or retain the customer data to the extent required by law or regulation by authority. Upon the customer’s written request following such destruction, the supplier shall provide a written confirmation (via email) certifying that the customer’s data has been deleted. **6.4 Copyright Infringements.** The customer agrees not to save material protected under copyright laws to the service unless the customer has the rights to use such material in the service. The supplier has the right to prevent displaying such material on the service and the right to remove such material from the service. The customer shall at its own expense indemnify the supplier against claims presented against the supplier, and compensate all damages to the supplier arising from such claims. ## 7. Use of the service and the suspension of service **7.1 User IDs.** The customer shall be responsible for ensuring that its users maintain user names and passwords diligently and do not disclose them to third parties. The customer will be responsible for activities that occur under the customer’s service account, including actions taken by the customer’s employees and other representatives as well as their compliance with this agreement. **7.2 Unauthorized use.** The customer must promptly notify the supplier if the customer suspects that an unauthorized third party is using, or may have access to, the service or the customer’s service account. The notice can be made by e-mail to support@kaivo.io. **7.3 Denial of access due to breach of these terms.** The supplier shall have the right to deny the customer access to the service, if the supplier reasonably suspects that the customer is in breach of these terms of service or the agreement, or if the customer has not paid due charges. **7.4 Denial of access due to harmful use.** The supplier shall have the right to deny the customer access to the service without first hearing the customer, if the supplier reasonably suspects that the customer burdens or uses the service in such a manner as to jeopardize the delivery of the service to other users. The supplier shall without undue delay inform the customer of the reasons for such denial. **7.5 Suspension on unpaid invoices.** The supplier will have the right to suspend the use of the services if the invoices have not been paid on the due date of the invoice. ## 8. Service level and interruptions in the service **8.1** The supplier will seek to keep the service available for the use of the customer without interruptions. However, the supplier does not guarantee that the service is error-free or available to the customer without interruptions. Unless expressly agreed in writing, the supplier shall have the right to suspend delivery of the service for a reasonable duration if this is necessary in order to perform installation, change or maintenance work in respect of the service and such installation, change or maintenance work cannot be performed at a reasonable cost without suspension of the service. The supplier will seek to inform the customer of the interruptions in good time beforehand. ## 9. Prices, payments and invoicing **9.1 Currency.** The currency to be used for prices and invoicing is the Euro, unless otherwise agreed upon in writing. **9.2 Default prices.** If a price for a service has not been agreed in the agreement or otherwise, the price in the supplier’s current price list shall apply to the service in question. The default prices will be available on Kaivo website. **9.3 Public charges.** Value added tax shall be added to the prices in accordance with the then current regulations. If the amount of public charges determined by the authorities or their collection basis change due to changes in the regulations or taxation practice, the prices shall be revised correspondingly. **9.4 Payment term.** The supplier will invoice for recurring charges and other periodically invoiced charges in advance. The payment term is 14 days net from the date of invoice. **9.5 Surcharge.** Surcharges for overdue payment reminders and debt collection costs accrue in accordance with the Finnish Debt Collection Act. Interest on delayed payments accrues in accordance with the Finnish Interest Act. ## 10. Changes in prices **10.1 Price adjustments.** The supplier shall be entitled to adjust the charge of a service by notifying the customer of the change at least 60 days before the effective date of the change. If the agreement is made for a contract period with automatic renewal, the supplier may change the prices by notifying of the change 60 days prior to the start of the new term. **10.2 Actual Use of the Service.** If the Customer's use of the Service has been or is actually more extensive than agreed in the contract between the Parties, the Supplier shall be entitled to charge the Customer for the price difference between the service charge agreed in the contract and for the actual use of the service. ## 11. Confidentiality **11.1 Confidentiality obligation.** Each party shall keep in confidence all material and information received from the other party and marked as confidential or which should be understood to be confidential, and may not use such material or information for any purposes other than those set out in the agreement. **11.2 Confidentiality and termination.** This confidentiality obligation shall survive the termination of the agreement. **11.3 Confidentiality disclosure.** Each Party may disclose the other Party's confidential information to its employees, officers, representatives, contractors, sub-processors or advisers (herein referred to as “Authorized Representatives”) who need to know such information for the purposes of exercising the party's rights or carrying out its obligations under or in connection with this agreement. Each party shall ensure that its Authorized Representatives to whom it discloses the other party's confidential information comply with this clause 11. ## 12. Privacy and personal data **12.1 Processing of personal data.** The supplier will comply with applicable Finnish and EU privacy and personal data legislation. This section 12 will apply only to the extent that the Supplier processes personal data. More information on personal data and other information stored in the service is provided in the [privacy policy](/privacy-policy/). **12.2 Roles.** In providing the service, the Supplier will engage, on behalf of the customer, in processing of personal data submitted to and stored within the service by the customer or third parties with whom the customer transacts while using the service. To the extent that Supplier processes personal data in the course of providing the service, it will do so only as a processor acting on behalf of the customer, who is the controller, and in accordance with the requirements of the agreement and the GDPR. **12.3. Confidentiality of personal data.** Personal data will be considered confidential information subject to section 11 of these terms of service. **12.4.** **Duration of the processing** **12.4.1 Duration of processing.** The processing will be carried out for the duration of the agreement. **12.4.2 Removal of personal data.** Upon expiration or termination of the agreement, personal data will be passively stored for up to 30 days as stipulated in section 6.3 of these terms of service, after which all personal data will be permanently destroyed. **12.4.3 Returning of personal data.** Upon the customer’s written request, the Supplier will destroy or return to the customer, such personal data, and destroy existing copies unless applicable EU or EU Member State law requires storage of the personal data. **12.4.4 Deletion of personal data from sub-processors’ systems** Upon expiration or termination of the agreement, some personal data may still be passively stored on a sub-processor’s systems for the duration of possible grace period of up to 1 year. **12.4.5 Storing logs.** Supplier has the right to store certain log information for security purposes as described in Supplier's privacy policy and security guidelines (See section 12.7.2). **12.5** **Type of personal data and categories of data subjects** **12.5.1.** Categories of data subjects and types of personal data that may be processed are described at Supplier's [privacy policy](/privacy-policy/). **12.6.** **Rights and obligations of the customer** **12.6.1 Rights of the customer.** The customer shall at all times retain the control and authority to personal data; at all times retain title and all intellectual property rights and other rights, however arising, to personal data. **12.6.2 Obligations of the customer.** The customer shall be responsible for ensuring that: a) it has complied, and will continue to comply, with all applicable laws relating to privacy and data protection, including the GDPR and best practices; and b) it has, and will continue to have, the right to transfer, or provide access to, the personal data to Supplier for processing in accordance with the terms of the agreement; c) any documented instructions it may give to Supplier comply with the GDPR; and d) that it does not transfer or store any sensitive data to the service. **12.7. Documented instructions** **12.7.1 Documented instructions.** In the course of providing the service Supplier will process personal data only in accordance with documented instructions from the customer, including the agreement. If applicable EU or EU member state law requires the Supplier to process personal data for any other purpose, the Supplier will inform the customer of this requirement before processing, unless such law(s) prohibit this on important grounds of public interest. **12.7.2 Processing obligation.** Supplier shall process personal data only in accordance with applicable law: a) to provide the service and related technical support; b) as further specified via customer’s use of the service (including the web console and other functionality of the service); c) as documented in the agreement; and d) as further documented in any other written instructions given by the customer and acknowledged by Supplier as constituting such instructions. **12.8 Engagement of sub-processors for processing personal data** **12.8.1 Sub-processors.** The customer agrees that Supplier may process personal data in any country in which any of Supplier's sub-processors maintain facilities, provided that (a) such processing fulfills all legal requirements set forth in the GDPR, and that (b) the provisions of these terms of service are observed. The supplier shall not engage new processors without prior authorization of the customer. Upon entering the agreement, the customer authorizes the engagement of any sub-processor listed at [our sub-processors page](/subprocessors) at the time of such engagement. **12.8.2 Requirements for sub-processor engagement.** When engaging any sub-processor for purposes of processing personal data, Supplier will a) ensure via a written contract that: i. the sub-processor only accesses and uses personal data to the extent required to perform the obligations subcontracted to it, and does so in accordance with the agreement and any written instructions from the customer; ii. the data protection obligations set out in Article 28 of the GDPR, as described in this section 12, are imposed on the sub-processor; and that it will b) remain fully liable for all obligations subcontracted to the sub-processor. **12.9** **Opportunity to object to sub-processor changes** **12.9.1 Notification.** When any new sub-processor is engaged, Supplier will, at least 30 days before the new sub-processor processes any personal data, inform the customer of the engagement (including the name and location of the relevant sub-processor and the activities it will perform) either by sending a notice to the contact person subject to section 18.3 of these terms of service or via the service web console. **12.9.2 Right to object.** If the customer objects to a new sub-processor within 30 days of notice, the parties will discuss commercially reasonable measures to minimize or avoid the processing of personal data by the new sub-processor (which may include the customer refraining from using specific features). If the parties cannot agree on a solution within a reasonable time, or if the supplier continues to use the sub-processor, the customer may terminate the agreement immediately upon written notice. **12.10 Rights and obligations of the Supplier** **12.10.1 Personnel confidentiality.** Supplier ensures that persons authorized to process personal data have committed themselves to confidentiality. **12.10.2 Security.** Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the customer and Supplier shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks involved with processing the data. Security measures taken by Supplier are described in Supplier’s service security guidelines, available to the customer per request. **12.10.3 Responding to data subject’s requests.** Supplier shall, taking into account the nature of the processing assist the customer by appropriate technical and organizational measures, insofar as this is possible, for the fulfillment of the customer’s obligation to respond to requests for exercising the data subject’s rights laid down in the GDPR Chapter III. To the extent legally permitted, the customer shall be responsible for any costs arising from Supplier's provision of such assistance. **12.10.4 Assisting customers with ensuring compliance with the GDPR.** Taking into account the nature of processing and the information available to Supplier, Supplier undertakes to assist the customer in ensuring the customer’s compliance with the GDPR: by working together to fulfill the data processing security requirements subject to article 32 of the GDPR; by notifying the customer without undue delay after becoming aware of a personal data breach subject to article 33 of the GDPR; by communication of a personal data breach to the data subject article 34 of the GDPR; by participating in data protection impact assessment subject to article 35 of the GDPR; and by participating in prior consultation subject to article 36 of the GDPR. **12.10.5 Audit.** Supplier makes available to the customer all information necessary to demonstrate compliance with the obligations laid down in Article 28 of the GDPR and allow for and contribute to audits, including inspections, conducted by the customer or another auditor mandated by the customer, provided that such auditor is not a competitor of Supplier. **12.10.6 Informing of known infringements.** Supplier shall immediately inform the customer if, in its opinion, an instruction from the customer infringes the GDPR or other EU or EU Member State data protection provisions that Supplier is aware of. ## 13. Limitation of liability and damages **13.1 No warranty.** The services are provided on “as-is” and “as-available” basis, and the supplier will not give the customer any warranty or guarantee, express or implied, for the services, including but without limitation to warranties of merchantability, fitness for any particular purpose, performance, or non-infringement. The parties expressly note that the services are not designed to be error-free or uninterrupted and therefore they are neither intended nor fit for purposes that require fail-safe performance. **13.2 Information available in the service.** The supplier is not liable for any direct or indirect damages to the customer or to a third party due to erroneous, inadequate or ambiguous information stored in the service. Unless stated otherwise, the information contained on this site (i) is for general guidance on matters of interest only and shall not be a substitute for professional advice, including but not limited to financial, legal and medical advice, and (ii) does not constitute an offer of or solicitation for the purchase of products or services. **13.3 Unpaid charges.** The supplier is not liable for damages or losses to the customer or to a third party caused by termination of or interruption in the service due to an unpaid service charge. **13.4 Maximum liability.** The maximum liability of the supplier for damages shall not, excluding possible liquidated damages payable due to delay, service credits or other similar contractual penalties or credits, exceed in aggregate the calculatory monthly price for service at the point of breach of contract, excluding value added tax, multiplied by 12. For free services or free trials, the 'calculatory monthly price' shall be deemed the standard list price of the subscription tier being utilized by the customer at the time of the event giving rise to liability. **13.5 Indirect damages.** Neither party shall be liable for any indirect or consequential damage. Indirect or consequential damage shall mean, inter alia, loss of profits or damage caused due to decrease or interruption in turnover or production. **13.6 Limitation of liability and confidentiality.** The limitations of liability shall not apply to liability caused by breach of section 11 (confidentiality) or wilful conduct or gross negligence. ## 14. Force majeure **14.1 Force majeure.** Neither party shall be liable for delay and damage caused by an impediment beyond the party’s control and which the party could not have reasonably taken into account at the time of conclusion of the agreement and whose consequences the party could not reasonably have avoided or overcome. Such force majeure events shall include, if not proven otherwise, inter alia, war or insurrection, pandemia, earthquake, flood or other similar natural catastrophe, interruptions in general traffic, data communication or supply of electricity, import or export embargo, strike, lockout, boycott or other similar industrial action. A strike, lockout, boycott and other similar industrial action shall also be considered, if not proven otherwise, a force majeure event when the party concerned is the target or a party to such an action. **14.2 Sub-processors.** A force majeure event suffered by a sub-processor of a party shall also be considered a force majeure event in relation to the party if the work to be performed under subcontracting cannot be done or acquired from another source without incurring unreasonable costs or significant loss of time. **14.3 Notice of force majeure.** Each party shall without delay inform the other party in writing of a force majeure event and the termination of the force majeure event. ## 15. Cancellation of the agreement **15.1** The supplier shall be entitled to cancel the agreement wholly or in part if the customer has not paid a due and correct payment within 30 days of a written overdue payment reminder. ## 16. Applicable law and settlement of disputes **16.1 Applicable law.** The agreement shall be governed by the laws of Finland without regard to its choice of law rules, including the UN CISG and any choice of law principles that could lead to application of a law of a country other than Finland. **16.2 Disputes.** Any dispute, controversy or claim arising out of the agreement shall be resolved in the district court of Helsinki. ## 17. Discrepancies **17.1** In case of any discrepancies between the documents of the agreement, the lower enumeration shall take precedence before a higher enumeration in the following order: 1) the written contract; 2) these terms of service; 3) service descriptions; 4) the order approved by the supplier and; 5) other annexes. ## 18. Miscellaneous terms **18.1 Assignment.** The supplier shall have the right to subcontract its obligations under the agreement. The supplier may assign the service, its maintenance or other responsibilities and duties and this agreement to a third party. The customer shall not have the right to transfer this agreement or its right to use the service to a third party without a prior written consent of the supplier. **18.2 Reference.** The supplier may use the customer's name and logo as a reference in marketing and other corporate communications, unless the customer has notified the supplier in writing that it does not wish to be referenced. **18.3 Notices.** Notices regarding the agreement shall be made to the contact person specified in the agreement, contract or order confirmation. Each party shall inform the other party without delay of any change in the contact person or contact details. Updated: April 21, 2026 --- ## Blog Posts & Insights ### What to consider when choosing a BI tool? - Published: Thu Jun 08 2023 - Summary: Introducing the most common business intelligence applications and things to consider when choosing the best tool for your company's reporting and analytics needs. With the help of Business Intelligence applications, data integrated from different systems can be modified and combined in different ways, filtered, segmented, visualized and analyzed in a versatile way, as well as shared in a controlled manner. Below is a brief overview of the most popular BI tools and a list of things to consider when choosing the best tool for your company's reporting and analytics needs. ## Introducing the most common BI tools ### Looker Studio Looker Studio (Data Studio) is an easy-to-use tool for visualizing and analyzing data. It is part of the Google Marketing Platform and can be used via a web browser. ### Power BI Power BI is a business intelligence application offered by Microsoft as a cloud service. It is a powerful tool for collecting, analyzing and reporting business data. ### Tableau Tableau, one of the fastest growing BI systems in the world, offers solutions of different sizes and budgets for a wide range of companies, from start-ups to large corporations. ### Qlik Sense Qlik Sense, from one of the world's largest BI software companies, is an efficient and flexible tool for collecting, processing, analyzing and sharing business data. ## Few things to consider when choosing a BI tool BI tools help convert the mass of data into comprehensible information and form an overall picture of the combined information. Their task is to help see what happened, why, and how it would be best to act based on this information in the future. How comprehensively and smoothly this is achieved depends on many factors. The basis of everything is the integration of connectors into the BI system. The more comprehensively the data from the company's important systems can be brought into the scope of analytics, the more insight and understanding it provides of the state of the business and the right measures. Kaivo combines BI tools and source systems, so you can easily choose the BI application that best serves your needs. Of the BI candidates under consideration, it is worth finding out which operating systems and server platforms they support, at least if you want to use the existing IT infrastructure. In general, it is necessary that dashboards can be used on different devices and browsers, including mobile. Versatile functionalities in combining, filtering, segmenting and modeling data are an essential selection criterion. The visual features of a BI tool are also surprisingly important. Even the most advanced analyzes have no value if the data is not easy to understand. Different presentation methods, modifiability and interactivity help in the assimilation of information. Creating reports and dashboards should be intuitive and fast. BI tools also differ in terms of user collaboration possibilities. Automation saves time and effort and reduces human errors. Data updating can be scheduled in most BI applications, as can the automatic export and sharing of reports by e-mail, for example. An alarm about a critically changed KPI could save the company a pretty penny. The most popular BI tools have paid special attention to data security (identification and user rights, logs, data encryption, security policies, etc.) and it should be an important criterion when choosing a BI system. In addition, the choice is naturally influenced by the price and the available support services. ## Get the most out of your BI tool with Kaivo Whatever [BI or data tool](/data-tools) your company uses, Kaivo helps you get the most out of it. Our platform allows you to [make your data available from any of your source systems](/connectors). The included maintained [data warehouse](/data-warehouse) makes it easy to access your data with any tool, and your reports will remain effective even as your data volumes grow. [Kaivo offers services that can also help you] if you're stuck choosing a BI tool, your staff needs training on how to use BI tools, or you need someone to build meaningful reports for your business. ---